| Shopping Help |
Will my e-mail or other personal information be given out?We do not sell or give personal information or email addresses to any business or organization. Is it safe to send credit card information through this site?All personal and credit card information is sent via a secure server. The online order form uses a high-grade encryption key (PGP) which is not decrypted until we have retrieved the orders. What if I want to place an order offline?When you go to "checkout" you will be given the option to have your shopping cart e-mailed to you for offline order via fax or mail. You can also phone us to place an order - visit the Our Company section for more information. How do I order custom ropes?You can get custom length beaded ropes when you order a quantity of ropes. Go to our Long Ropes page for more information. For custom printed speed ropes, please send us an email to get information How do I order more than one length of rope?Each length must be added to the cart separately. Choose one length of rope and the desired quantity; you will then be prompted for your location and shown your shopping cart. Return to the product page by navigating through our catalogue or by using the 'back' button on your browser and select another length of rope and the desired quantity. Who do I contact if I need more information?If you have questions related to making a decision on what style of rope best suits your needs, please see Choosing Your Rope. If you have questions about starting a team or club, length of rope for your height, or other rope skipping related questions, please see Frequently Asked Questions. If you need additional information about our store or our products, please e-mail This e-mail address is being protected from spam bots, you need JavaScript enabled to view it |